Medical clinics The AI receptionist for medical clinics that handles the appointment calls.
Less waiting on hold. More visits booked. Staff free for the patients in front of them.
Your staff should be with patients, not stuck on the phone. Callitude answers appointment calls and routine questions, and passes everything clinical to your team.
What it handles
The calls you get, handled your way.
Books and reschedules visits
Into each provider’s Google Calendar, after checking who the caller is.
Routine questions
Hours, location, what to bring, which services you offer: from your own information.
Clinical questions go to staff
You set what it can talk about. Anything else is transferred or left as a message.
Your patients’ languages
English, Spanish, French, German, Italian, Dutch and Japanese.
A call, start to finish
What a call looks like for medical clinics.
A family clinic at lunchtime. Staff are with patients.
The call
CallerI’d like to book a physical next week. And what should I bring?
CallitudeI’m the clinic’s AI assistant. Dr. Patel has Tuesday at 9:00 or Thursday at 2:30. For a physical, please bring your ID, insurance card and a list of current medications.
CallerThursday. Also, are my test results in?
CallitudeI can’t discuss results, but I’ll pass your request to the care team so they can call you back.
What happened next
- Physical booked in Dr. Patel’s calendar for Thursday 2:30 PM.
- What-to-bring answered from the clinic’s own notes.
- The results question became a message for staff, with name and callback number.
Call it. Hear it for yourself.
Our demo receptionist answers for a sample salon. Call, act like a customer, and see what it books.
The demo line opens soon. Start a free pilot to talk to a receptionist set up for your own business.
Things to try
- Ask for a balayage on Saturday afternoon
- Book a haircut and a beard trim back to back
- Ask how much a gel manicure costs
- Say you want to speak to a person
- Switch to Spanish halfway through
It’s a demo business, so bookings go nowhere. Calls are not recorded.
Live in three steps.
Teach it your business
Add your services, team, hours and FAQs. We set it up with you.
Get a number
Pick a local US, Canada or UK number, or forward the calls you can’t take.
Watch the bookings land
Bookings on your calendar, messages in your dashboard, every call written up.
Questions, answered.
Does it give medical advice?
It answers from the information you give it, and you can tell it to send any clinical question to your staff, as a warm transfer or a message.
Can it take prescription refill requests?
It can take a message with the patient’s name, callback number and request, and it shows up in your dashboard right away.
Can patients call in another language?
Yes. It speaks seven languages and switches to the caller’s language.
How much does it cost?
Plans start at $149 a month for 300 minutes, after a free 14-day pilot with 100 minutes. Extra minutes are $0.60 each.
More for healthcare
Let it take the next call.
Free for 14 days with 100 minutes. Our team sets it up with you.